Anonymous
map-marker Louisville, Kentucky

Order

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I paid the priority shipping and still don't have my produc. I'm disappointed that I haven't received my product especially after paying extra shipping
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Fleur Qkg
map-marker Oceanside, California

Scam, Don't Buy from them

I purchased an item from them through Amazon. After being told it would be delayed, I am charged for the item, my account says it is shipped, and then I get an email saying the item will not be shipped. I am told I have to wait for a refund. I should have the charge reversed, not have to wait for a refund as it was a fraudulent charge. My account should never have been charged as accounts are only charged when an item is shipped. I noticed a number of bad reviews for the seller, many took place today. It seems they did this to others - charged them and then tell them they will get a refund, also damaged merchandise, not shipped merchandise, being charged for supposedly free shipping and not getting a refund. Amazon should remove them as a seller.
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Loss:
$15
bigcitystore k
map-marker Lawrenceville, Georgia

SENT ME A DIFFERENT PRODUCT BECAUSE OF NO STOCK

I ORDERED BLACK SURYA DYE FROM THIS COMPANY AND HAD A TRACK RECORD OF BUYING BLACK SURYA DYE FROM THEM. THEY SENT ME GOLDEN BROWN SURYA DYE AND TOLD ME IF I WANTED TO RETURN IT I WOULD HAVE TO PAY FOR THEIR MISTAKE. I DON'T LIKE BEING SWINDLED OUT OF MY MONEY. WATCH THIS COMPANY BEFORE ORDERING, IF THEY DON'T HAVE IT IN STOCK THEY WILL SEND YOU SOMETHING DIFFERENT, AND TELL YOU, YOU ORDERED IT. SHE ADMITTED THE BLACK WAS OUT OF STOCK. THEY HAVE LOST A LOYAL CUSTOMER AND I HOPE THEY LOOSE MORE UNTIL THEY GET THEIR ACT TOGETHER.
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Loss:
$21
Anonymous
map-marker Austin, Texas

911healthshop.com refuses return of product that harmed my gums

911healthshop.com sold me an oral hygiene product called ORA MD. These peppermint/spearmint/almond oil mouth drops (used in place of toothpaste) are touted to improve gum health. After reading a number of positive testimonials, I ordered the product from 911healthshop.com via amazon.com. After using as instructed for three days, my gums began to throb almost constantly. At first, I thought the circulation was being increased and that it was a good thing. However, after two more days, one of my front teeth felt loose and I subsequently noticed that my gums had receded, allowing this to happen. I don't yet know what the outcome of this problem will be, but I think I am at least entitled to a refund of my purchase price. But, 911healthshop.com refuses to grant a refund because the product has been opened and used. It is true that this company does state in their return policy that they cannot accept opened products. If it were a case of just disliking or changing my mind about the product, I could understand. In this case, however, something should be done about a product that actually caused harm to my mouth and/or health. BEWARE of ORA MD ("the mouth doctor") drops and also BEWARE of ordering from 911healthshop.com.
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1 comment
Guest

I think 911healtshop.com is a great place to order! I've never had issues returning things to them as long as it's within the guidelines of their return policy.

It makes sense for a company not to accept returns on items that have been used especially something like health products that they can't resell afterward. It's buy at your own risk!

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